1. Introduction
- Agreement: These Terms and Conditions govern your use of the Brooklime website operated by Freesiaoutlet Ltd. By accessing or using the site, you agree to be bound by these terms.
- Changes: We may update these terms from time to time. Your continued site use after changes are made constitutes your acceptance of the modified terms.
2. Ordering
- Order Placement: By placing an order, you are offering to purchase the products selected. We reserve the right to accept or decline your order for any reason.
- Price and Availability: Prices are subject to change without notice. We reserve the right to discontinue or limit the availability of products at any time.
3. Payment
- Accepted Methods: We accept payments by credit card, debit card, Klarna, and other methods as indicated on the site.
- Security: We use industry-standard security measures to protect your payment information.
4. Shipping
- Shipping Charges: Shipping charges will be calculated at checkout based on your shipping address and the weight and dimensions of your order.
- Delivery Times: We aim to deliver your order within 2-3 business days, but delivery times may vary.
- Damaged Goods: If you receive damaged goods, please notify us within 3 days of receipt.
5. Returns and Exchanges
- Return Policy: You may return unused, undamaged products within 14 days of receipt for a refund or exchange.
- Return Shipping: You are responsible for the cost of return shipping if the wrong item was sent.
- Refunds: Refunds will be processed to the original payment method within 3-5 business days of receipt of the returned item.
6. Intellectual Property
- Ownership: All content on the Brooklime website, including text, graphics, logos, and trademarks, is the property of Freesiaoutlet Ltd. or its licensors.
- Use Restrictions: You may not reproduce, modify, distribute, or otherwise use any content from the site without our prior written consent